Legal / App terms
App terms of service
These terms apply to the Listthru app from the day it launches. Until then, only the website terms of use apply to this site.
These Terms of Service ("Terms") are an agreement between you and Sun Coast Digital Media LLC, a Florida limited liability company doing business as Listthru ("we," "us," "our"). They cover the Listthru mobile app, website and related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who can use the Service
You must be at least 18 years old and able to form a binding contract. If you use the Service for a business, such as a real estate brokerage, you confirm you have authority to accept these Terms for that business.
2. What the Service does
You upload photos of a property. We use automated tools, including a third-party AI model, to identify room types and suggest a shot order. You review and confirm the order. We then create a video from your own photos using pan, zoom and crossfade effects. We do not generate new images or AI video.
Automated room labels and ordering can be wrong. You are responsible for reviewing the order, room names and final video before you publish it.
3. Your content and your rights to it
"Your Content" means the photos, audio files, room names and other material you upload, and the videos created from them.
- You keep ownership of Your Content.
- You promise that you own Your Content or have every license and permission needed to upload it, edit it into a video, and publish that video wherever you post it. This includes permission from the photographer, who often owns listing photos, and from any MLS whose rules cover the photos.
- You promise that Your Content does not violate anyone's copyright, trademark, privacy or publicity rights, or any law.
- You give us a limited license to store, copy, process and edit Your Content, and to send it to our service providers, only as needed to run the Service for you. This license ends when Your Content is deleted, except for copies we must keep by law.
- We do not use Your Content to advertise Listthru without your separate written permission.
4. Music and audio
The Service does not supply music. If you add an audio file from your device, you are solely responsible for having the rights to use it. Social platforms may mute or remove videos with copyrighted audio. We are not responsible for that.
5. Real estate advertising rules
You are responsible for making sure each video complies with the laws and rules that apply to you. These include brokerage-name disclosure rules (for example Florida Administrative Code rule 61J2-10.025), MLS rules on branding and media, and the federal Fair Housing Act. Every video is delivered in two versions. The MLS version carries no watermark, logos, app credit, agent name or contact details, to match the unbranded media rules most MLSs use. The social version adds your brokerage name and, on the Starter plan, a short app credit at the end; do not upload the social version to an MLS. MLS rules vary, and you are responsible for confirming that a video meets your MLS's rules before you upload it.
6. Accounts
Keep your sign-in credentials secure. You are responsible for activity on your account. Tell us at [email protected] if you believe your account was accessed without permission. We may limit free previews per account or device to prevent abuse.
7. Purchases and subscriptions
- Free preview: before you pay, you can watch a 5-second preview of each video.
- Plans, billed monthly: Starter, 3 videos a month, $30. Agent, 10 videos a month, $90. Team, 50 videos a month, $350. Brokerage, unlimited videos a month, $650.
- Yearly billing: the same plans billed once a year at $300, $900, $3,500 and $6,500.
- Allowances: video allowances reset at the start of each billing month and unused videos do not roll over. "Unlimited" means videos of listings you or your brokerage represent, under fair use; we may contact you, and may limit an account, if use suggests resale, automation or sharing outside your brokerage.
Purchases are processed by Apple (App Store) or Google (Google Play) under their terms. Subscriptions renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. You can cancel in your Apple ID or Google Play account settings. Deleting the app does not cancel a subscription. Refund requests go to Apple or Google under their refund policies; we cannot issue refunds for store purchases directly. Prices may change with notice as required by the store and by law.
8. Acceptable use
Do not: - upload content you do not have the rights to use; - upload photos of people who have not agreed to appear in a public video, where consent is required; - use the Service for anything illegal, deceptive or discriminatory, including advertising that violates fair housing law; - try to get around payment checks, watermarks or free-tier limits; - reverse engineer, scrape, overload or interfere with the Service; - resell the Service without our written permission.
9. Copyright complaints
We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act. See our Copyright Policy at /copyright/. We terminate accounts of repeat infringers in appropriate circumstances.
10. Data retention
We delete uploaded photos 7 days after your video is rendered, and photos from unfinished projects 7 days after upload. Rendered videos are kept in your account until you delete them or delete your account. Details are in our Privacy Policy.
11. Account deletion
You can delete your account at any time in the app under Account. Deletion removes your account, Your Content and your project data as described in our Privacy Policy. It does not cancel an active store subscription; cancel that with Apple or Google.
12. Changes to the Service and these Terms
We may change or discontinue features. We may update these Terms. If a change is material, we will notify you in the app or by email before it takes effect. Continued use after that date means you accept the new Terms.
13. Suspension and termination
We may suspend or terminate your access if you break these Terms, create risk or legal exposure for us, or if required by law. You may stop using the Service at any time.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT AUTOMATED ROOM LABELS OR SHOT ORDERS WILL BE ACCURATE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. WE DO NOT PROMISE ANY RESULT FROM POSTING A VIDEO, SUCH AS VIEWS, LEADS OR SALES.
15. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. SOME STATES DO NOT ALLOW THESE LIMITS, SO THEY MAY NOT APPLY TO YOU.
16. Indemnity
You agree to defend and indemnify Sun Coast Digital Media LLC and its members, managers and contractors against claims, damages and costs, including reasonable attorneys' fees, that arise from Your Content, your videos, your use of the Service, or your breach of these Terms.
17. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction.
18. Apple App Store terms
If you downloaded the app from the Apple App Store: - These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content. - Your license is limited to a non-transferable license to use the app on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. - Apple has no obligation to provide maintenance or support for the app. - If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price for the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. - We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws. - If a third party claims the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement and discharge of that claim. - You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. - You must comply with applicable third-party terms when using the app. - Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
19. General
These Terms, with the Privacy Policy and Copyright Policy, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets.
20. Contact
Sun Coast Digital Media LLC, d/b/a Listthru 85 Isle of Venice Drive, Fort Lauderdale, FL 33301 [email protected] Florida document number L26000306690